1. Introduction

At LuxeSlover, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return process under the following conditions.

2. Eligibility for Returns

• Items must be returned within 15 days of delivery.
• Products must be unused, in original packaging, and include all accessories.
• Certain items, such as perishable goods, personalized items, and final sale products, are not eligible for return.

3. Return Process

• Contact our support team at info@luxeslover.com with your order details.
• Our team will provide return instructions, including the shipping address.
• Pack the item securely and return it via a trackable shipping service.
• Once received, we will inspect the product and process your refund or replacement.

4. Refund Policy

Refunds will be credited within 3 days.

Shipping fees are non-refundable.

If the return is due to a defective or incorrect item, we will cover the return shipping costs.

5. Exchanges

We offer exchanges for defective or damaged products.

Exchange will be done within 7 days

6. Late or Missing Refunds

• If you haven’t received your refund, check your bank account first.
• Contact your bank or payment provider as processing times may vary.
• If you still have not received your refund, contact us at info@luxeslover.com.

7. Changes to Return Policy

LuxeSlover reserves the right to update or modify this return policy at any time. Please review it periodically for changes.

8. Contact Us

For any return-related inquiries, please reach out to our support team at info@luxeslover.com.